ARTICLE 1. USE OF THE WEBSITE
The user is entitled to use the resources of the website only for their own purposes. It is not allowed to use the resources and functions of the website for commercial purposes or purposes that would violate the interests of the service provider.
- Any attempts to affect the continuity of the work of the website are forbidden.
- Any criminal acts, in particular hacking, are forbidden.
- Any acts violating copyright are forbidden.
- Publishing false information using user accounts is forbidden.
- Publishing information on third parties without their consent is forbidden.
- Any acts that may destabilize the work of telecommunication networks, in particular the CVMaker.pro website, are forbidden.
- Publishing illegal content, in particular pornographic and violent content, as well as content contrary to established custom, is forbidden.
ARTICLE 2. USE OF THE SERVICE
2.1. You can use this paid service for creating, editing and downloading resumes, as well as cover letters. You are responsible yourself for the use of the tools and functionalities that the service offers.
2.2. Resumes, cover letters, and other information are stored within your account, you can request this information at any time by signing into your account.
2.3. You must protect access to your account by keeping your password strictly confidential. CVMaker.pro may assume that everything that happens from your account, after logging in with your email address and password, is done from your management and supervision. You are personally responsible for these actions, unless you have explicitly stated that someone else has access to your account details.
ARTICLE 3. REGISTRATION
3.1. Registration and creation of an account on CVMaker.pro is voluntary and free of charge.
3.2. In order to create a user account, a user is obliged to carry out registration.
3.3. Necessary conditions for registration of a user account are as follows: (filling in the following fields of the registration form)
- Email address that will serve to identify the user on the website (Sign in)
- Access password to the user account
3.4. Providing a fake email address shall make it impossible to create an account.
3.5. During the registration, the user creates an individual password to their profile. The only person that knows the password is the user and they are liable for its storing and undertake not to disclose it to third parties, in particular parties that may use it for purposes contrary to the idea of CVMaker.pro.
3.6. During the registration, the user undertakes to provide their own email address, which will later be used for communication between them and CVMaker.pro. In particular, new passwords to the user account shall be sent to this email address in case of the user losing / forgetting the password to the account on CVMaker.pro.
3.7. CVMaker.pro does not assume any responsibility for ineffective delivery of information to the email address provided by the user. In particular, when the address is incorrect, belongs to a third party or antivirus software prevents delivery of the email message.
3.8. In case of failure to receive the emails, the user shall check the SPAM folder of the email account as sometimes our activation link email is redirected there. If the email is not there either, the user shall sent an email including the email address used in the registration to [email protected]
ARTICLE 4. USER ACCOUNT
4.1. Every user of CVMaker.pro has an individual account identifiable by a unique email address indicated during the registration.
4.2. An account is created on CVMaker.pro for an unlimited period of time.
4.4. The user undertakes to publish true information and information only about themselves on their profile. It is forbidden to create accounts and publish information on behalf of third parties.
4.5. The user may have more than one account on CVMaker.pro.
4.6. The user may delete their account and data from the website at any time. User’s deletion of the account from the website makes the used email account impossible to be used for re-registration in CVMaker.pro.
4.7. It is forbidden to share one’s user account with third parties.
4.8. It is forbidden to use user account for commercial purposes beyond normal use in accordance with the nature of the website.
ARTICLE 5. RULES OF USAGE
5.1. The account is personal and can only be used by the owner of the email address to which the account is linked. It is strictly forbidden to give third parties access to your account.
5.2. It is forbidden to use the service for acts that are in conflict with national or international applicable laws and regulations. This includes the storage or dissemination of information via the service that is libellous, slanderous or racist, or the sending of unsolicited messages.
5.3. If CVMaker.pro finds, or receives a complaint, that you are violating one of the above rules, we reserve the right to close the account, or completely block access to the service without refund of funds.
5.4. If, in the opinion of CVMaker.pro, nuisance, damage or any other danger arises for the functioning of computer systems or the network of CVMaker.pro or third parties and/or the service via internet, in particular by excessively sending emails or other data leaks of personal data, or activities such as viruses, Trojans, and similar software, CVMaker.pro is entitled to take all measures that it reasonably considers necessary to prevent any kind of danger.
5.5. CVMaker.pro is, at all times, entitled to report declared offenses. Furthermore, CVMaker.pro is entitled to give your name, address, IP address, or other identifying information to a third party who complains that you are infringing their rights or its general terms and conditions, provided that the correctness of this complaint is reasonably plausible. There is no other way to get this data and the third party has a clear interest in the delivery of the data.
5.6. CVMaker.pro is able to recover the damage from you resulted from violations of these rules of conduct. You indemnify CVMaker.pro against all claims from third parties in connection with the information you have provided.
ARTICLE 6. MAINTENANCE AND AVAILABILITY
6.1. CVMaker.pro does everything to make the service available, but does cannot guarantee 100% availability.
6.2. CVMaker.pro actively maintains the services. Maintenance can take place at any time, announced and unannounced, and even if this can lead to limited availability.
6.3. CVMaker.pro may change the service at any time. Feedback is appreciated, but, ultimately decides rest on CVMaker.pro.
ARTICLE 7. INTELLECTUAL PROPERTY
7.1. The service, the websites, the accompanying software, as well as all information, images on the website(s), and templates/design of bot resumes and cover letters are the intellectual property of CVMaker.pro. These may not be copied or used in any way without explicit permission of CVMaker.pro, except in the cases in which this is permitted by law.
7.2. The design of the final document that can be downloaded via the service is according to the previous paragraph about the intellectual property of CVMaker.pro. You hereby obtain the limited rights to use this design. It is expressly not allowed to use the design in any other way than in combination with documents made with the service. These rights also continue after termination of the agreement, including the conditions attached thereto.
7.3. Information that you publish or save via CVMaker.pro, such as the text of your resume or your passport photo, is, and will remain your property. CVMaker.pro has a limited right to use this information for the service.
7.4. You can revoke this right of use by deleting the relevant information and/or terminating the agreement.
7.5. If you send information to CVMaker.pro, for example, feedback about an error or suggestion for improvement, you give it an unlimited and perpetual right to use this information for CVMaker.pro. This does not apply to the information that you expressly mark as confidential. CVMaker.pro is not obliged to give a fee if CVMaker.pro implements the given feedback or suggestion in the service.
7.6. CVMaker.pro will not take notice of private data that you store and/or distribute via the service, unless this is necessary for a good service or CVMaker.pro is obliged to do so by virtue of a legal provision or court order. In this case CVMaker.pro will endeavor to limit the knowledge of the data as much as possible, as far as this is within its power.
7.7. During the duration of your subscription, you have the right to use the service and the documents made with the help of the service, such as a resume or cover letter. After termination of your subscription, you are no longer entitled to use the application letters and/or the designs of the resumes generated by you. These documents may only be used after redemption of the CVMaker.pro rights on these documents.
ARTICLE 8. FEE FOR THE SERVICE
8.1. A fee is associated with the use of the service. The current amount of costs can be found on the website. The mentioned costs must be paid in advance.
8.2. CVMaker.pro has free package for users as well as premium packages which will require payment.
8.3. CVMaker.pro has the right to change the costs as mentioned in article 8.1, at any time. CVMaker.pro will inform you of such a change. If you do not agree with the change, you have the right to cancel the agreement until the new costs start.
8.4. Because the service is delivered immediately, at your explicit request, it is not possible to revoke a payment.
ARTICLE 9. PAYMENT CONDITIONS
9.1. The payment can be made via credit card or PayPal, according to the payment instructions on the website.
9.2. CVMaker.pro will send you a payment reminder at least 2 days before the due date. You can decide to continue purchasing or cancel the service.
ARTICLE 10. LIABILITY
10.1. As far as any statutory provision does not preclude this, the following liability provisions apply to the use of the service.
10.2. CVMaker.pro is explicitly not liable for indirect damage, consequential damage, loss of profit, missed jobs, missed savings and damage due to business stagnation.
10.3. In the event of force majeure, CVMaker.pro will never be obliged to pay compensation for the damage caused to you. Force majeure includes interruption or failure of the Internet, the telecommunication infrastructure, power failures, domestic disturbances, mobilisation, war, traffic jam, strike, exclusion, business disturbances, stagnation in supply, fire, and flood.
ARTICLE 11. CHANGES IN PRICES AND CONDITIONS
11.1. CVMaker.pro may adjust the conditions and prices with effect from a new payment period as far as legally permitted.
11.2. CVMaker.pro will announce the changes or additions at least thirty days before entry into force via the website or email so you can take note of them in good time.
11.3. If you do not wish to accept a change, you can cancel the agreement up to the date of entry into force. Use of the service after the effective date counts as acceptance of the changed or supplemented conditions.
ARTICLE 12. WARRANTY, REFUNDS AND PREMIUM ACCOUNT
CVMaker.pro always tries to provide the best service and products, but you understand and agree that CVMaker.pro is provided without any representations or warranties, express or implied. Without prejudice, CVMaker.pro does not warrant that:
- CVMaker.pro will be constantly available, or available at all.
- The information on CVMaker.pro is complete, true, accurate or non-misleading.
- That CVMaker.pro will meet your requirements.
- That CVMaker.pro will be available at any particular time or location, uninterrupted or secure.
- That CVMaker.pro will be 24/7 active all the time.
- Your data will be saved all the time in your account, and that data loss will never occur. However, we will do our best to make sure all the information is saved in your account for a flawless experience. Data loss is very unlikely.
CVMaker.pro reserves the right to change the structure and design of the resume, cover letter or other services when they can be improved, and there are benefits for the users. These changes are made according to our users' feedback, research and after consulting HR experts.
No refunds will be provided since most of the premium features related to CVMaker.pro can be tested for free. If by any chance you will encounter various problems, and you're not happy with the final result, do not hesitate to contact us at [email protected], and our team will get back to you on what could be done in your case.
After purchasing a premium account, the receipt will be sent to the email address provided when you set up your account, within 48 hours of making the purchase. If you have not received your receipt within 48 hours of booking, please check your spam or junk email folder or filter and then contact us. It is your responsibility to ensure that your email is set up to allow you to receive your bill, and we cannot accept any liability for any consequences of your not doing so. However, sometimes technical problems may occur from our side, and in this case, you can request your receipt by sending us an email at [email protected]
In the unfortunate event of the software, apps, applications or servers crashing or having technical problems during your purchase which will result in your premium account not being activated, please email us at [email protected], and the problem will be investigated. This will result in different compensations or refunds in the case we find the problem was caused by our part.
We reserve the right to delete also the Premium Accounts if the user is misusing CVMaker.pro or doing malicious activities, but we doubt this will be the case.
Your private details are encrypted between the client (YOU, as a user) and the server using an SSL certificate, to protect your data.
We reserve the right to change the price of our services when introducing new promotions, special packages or when changes are being made regarding taxes, VAT regulations or external factors such as inflation/deflation.
ARTICLE 13. COMPLAINTS
13.1. The user may submit complaints to CVMaker.pro in connection with the use of the services rendered online by CVMaker.pro. The complaint should be submitted in an electronic form and sent to the email of CVMaker.pro. The complaint should include the user’s first name and last name, the email address indicated during the registration, and a description of the problem. CVMaker.pro shall immediately, but not later than within 14 (fourteen) working days consider the complaint and respond to the email address indicated in the complaint by the user.
13.2. If the data or information included in the complaint need to be supplemented, after the receipt of the complaint and before considering it, the website shall ask the complainant to supplement it to a relevant extent.
13.3. The date of submission of a complaint shall be the date of the receipt of the complaint in the proper form, including all required elements and not requiring supplements, by CVMaker.pro.
13.4. Please, note that differences in color resulting from screen settings or the quality of the image displayed on it (in particular related to saturation or hue) shall not constitute grounds for a complaint.
13.5. Complaints related to the rendered services should be sent to [email protected] and entitled “Complaint”.
13.6. A response to a complaint, after the complaint is considered by CVMaker.pro, shall be sent to the email address indicated by the user during registration
ARTICLE 14. OTHER PROVISIONS
CVMaker.pro reserves the right to modify the functionalities of the website and to change the rules of operation, in particular cessation. As a result of such activity, the users are not entitled to any claims against the company being the owner of CVMaker.pro.
ARTICLE 15. CONTACT
If you have any questions, suggestions, or comments about these terms and conditions, please contact us at [email protected]